SECTION 2. WHEN A BATCH COMES IN (DAYS PRIOR):

1. Check Weather

Make sure you are not encountering any inclement weather while you are onsite.

2. Check for Any TFR's in Your Area

Pop up TFR's do happen (Temporary Flight Restrictions), so if you see one for tomorrow and it is all day, you need to report this to your Operations Team immediately.

3. Check Airspace

Although our Eberl360™ app is fully integrated with FAA airspace, it does not hurt for you to learn the airspace that you will be dealing with, but until you know it completely, check your addresses in aloft.ai (opens new window) before you fly. Check to see if they are going to require a LAANC or if there is a "0" altitude restriction request authorization through FAADroneZone.faa.gov (opens new window) to have the approval to fly, JUST IN CASE our Eberl360™ app is missing anything through the integration with FAA airspace. This will save you time! The worst feeling is to show up to an address and find out that it’s a "0" altitude and you must complete paperwork the long way to get authorization. This process can take from a few hours to a few days to get the required authorization and documentation to fly. We have added the procedure on how to apply for FAA Airspace Authorization through FAA Drone Zone. Additionally, YOUTUBE has a large volume of tutorials walking you through this process.

4. Plan Your Route

Efficiency, Efficiency, and more Efficiency should be your mindset. We recommend always having a game plan before going out there, especially when the insured requests a time for you to arrive there for an underwriting inspection. Having a route or game plan as to how you will handle a batch will allow you to be ready to respond to this type of scenario. For underwriting inspections, one thing to note is that we never give an exact time unless you can be 100% certain to arrive at that time sharply. We should give a time range in 3-hour windows such as (8am-11am). This way if you are running ahead or behind, you are still inside the window you initially stated, and the insured would not have to wait for your scheduled time to get there. If you are running behind though, give them a heads up! On the other hand, for claim inspections, we cannot emphasize more that you must arrive on time or 10 min early. We cannot tolerate any pilots who are running late for claim inspections or no shows unless you have an emergency and obtain the approval from insured and our Operations Team.