SECTION 8: Roof/Drone Image Requirements

1. Main Dwelling & Large Secondary Structures

(Detached Garages, Guesthouses or Workshops)

• [ ] 1+ Overview Photo of the property from back fence line to front sidewalk or road.
• [ ] 1+ Overview Photo of Main Dwelling and/or Large Structure.
• [ ] 16 Bird's-Eye Views
• [ ] 9 Zigzag Pattern Images
• [ ] Close-Ups 6.5' × 6.5' (≈13 rows of shingles, perpendicular to slope) — or 5’ x 5’ depending on roof material (metal, tile, slate, etc.). MUST TAKE CLOSE-UP IMAGES OF THE ENTIRE ROOF working your way Front, Right, Back, Left,
• [ ] Capture component close-ups (vents, jacks, satellite dish, etc.)
  ❖ Slope order: Front → Right → Back → Left
• [ ] Gutter Photos
• [ ] Roof Layer Photos

Tip: : If you're using a drone that is not compatible with the e360 App and are instead capturing images via a drone app for manual upload through the e360 WebApp (Pilot Portal), it's recommended to include a transition image— such as a photo of the sky—between each slope (e.g. Front → Right → Back → Left). This helps clearly identify and organize slope sequences during the upload process.

2. Close-Up Photo Standards

Composition Roof Shingles:

• Each image = ~13 shingle rows (6.5' x 6.5' area) MUST TAKE CLOSE-UP IMAGES OF THE ENTIRE ROOF working your way Front, Right, Back, Left
• Fewer than 12 rows = not big enough sample square Over 15 rows = too little clarity (Sample too big)

3. Other Roof Material:

• For harder materials like metal, tile, or slate, a 5' x 5' test square is better. These materials don’t show Area(s) of interest in the same way shingles do. Instead of granule loss, adjusters are looking for dents, cracks, or breaks. A tighter square allows the adjuster to focus more closely on the actual impacted area and get a truer count of hail strikes or fractures without including unnecessary surface area that could misrepresent Area(s) of interest density.

In short:

• 6.5' x 6.5' → Best for asphalt shingles (spread-out, granule-based damage).
• 5' x 5' → Best for metal, tile, slate (precision needed for cracks/dents).

4. Small Secondary Structures

(Toolshed, Covered Patio, or Gazebo)

• [ ] 1 Overview Photo
• [ ] 4 Bird's-Eye Views
• [ ] 1 Close-Ups: 6.5’ x 6.5’ (≈13 rows of shingles, perpendicular to slope) — or 5’ x 5’ depending on roof material (metal, tile, slate, etc.).
• [ ] Capture components (vents, jacks, satellite dish, etc.)
• [ ] Gutter Images (if applicable)